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What is e-commerce?
Traditionally large businesses used electronic commerce to conduct business to business transactions whether that be through Electronic data interchange (EDI) on private networks or Electronic funds transfer (EFT). With the internet gaining popularity and more people going online, e-Commerce has now embraced individual consumers as well as businesses of all sizes.
Simply put, e-Commerce is the ability of your website to sell products or services over the Internet. E-Commerce can be as simple as offering something on a Web page and asking visitors interested in the product to send money through the mail or it can be much more sophisticated, utilizing shopping carts for customers to track the products they want to purchase, payment gateways that process credit card payments in real time and store-fronts that can be customized and keep track of product inventory. It also allows you to track your sales and get important demographic information on your customers and their preferences. You may eventually create an on-line community which will help establish customer loyalty.
Our Services
SDS America allows your company the opportunity to present a sophisticated professional e-Commerce application to your on line customers without the capital investment that would be required to institute this environment in-house. By handing off this responsibility to us you will receive a secure, flexible on-line selling environment that will show a positive return on your investment with healthy margins.
Your company will have control over products that will be offered and the flexibility to change as you add or delete products. You will be able to allow your customers to track their orders and make inquires. You can also get important demographic and geographic information about your customers that will enhance your target marketing efforts. You will be able to offer various payment options, configure shipping, assign special discounts for different channels, and manage global inventory. You can also construct a customizable catalog, search, and individual item display. We will work with your organization to understand your business and goals to assure that the implementation is smooth and meets all of your expectations.
Once thoroughly tested and implemented, we will train your in-house staff to manage the application.
The post implementation involvement by your company can range from full in-house management to complete outsourced management. The choice is yours.
Business process consulting
We will take the time to thoroughly
understand your business and make
suggestions on how your offerings
can be implemented in an e-Commerce
system. We will always utilize best
practices in making sure that your
customer's data is secure while allowing
your company to gain valuable insights
into who your customers really are.
Once we have mapped out the e-Commerce initiative, we will present our findings to you for your approval. A time line will be established with milestones associated with realistic dates.
Our team will then go to work on creating the e-Commerce environment with weekly meetings to update you on our progress.
Once tested and implemented, we will provide training for in-house content managers who may be involved in updating information such as pricing, new products and understanding how to administer the system.
Creating E-Commerce System
SDS America has experience in many eCommerce platforms. We will recommend the right one for your company based on your size, needs and goals. Some of the platforms we have expertise in include:
BroadVision, Microsoft Commerce Server 2000/2002, Web Logic
Programming
SDS America's programming language expertise includes:
HTML, JSP, ASP, ASP.NET, JAVA, XML, C++, JavaScript, Visual Basic
Web Design
Adobe Photoshop, Adobe Illustrator, Macromedia Shockwave & Flash authoring
Hosting
Shared server, dedicated server, web caching
EAI (Enterprise Application Integration) implementation
Major Solution
Our e-Commerce Solutions Consultants have years of experience designing, programming, and testing web sites
that utilize the latest in web technologies. Our web development team knows what your customers are
looking for. By utilizing the newest in web development programs and multimedia enhancing technologies,
such as Macromedia Flash, ASP, ASP.NET, JSP, the Adobe graphics suite, and more, the development team has
all the tools necessary to create the site you envision.
On-line process & Off-line process
3rd party integration
Order process detail
Customer service detail
Product Database Management
Online Catalog Generation
Shopping Cart
Security
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