Gartner Dataquest surveyed 480 IT directors/managers, CIO's and other business unit executives or managers familiar with their organization's outsourcing strategy. Strong endorsement of outsourcing is indicated.
Cutting cost used to be the primary reason for outsourcing.
Today, the internet and global competition have create
a host of other reasons to outsourcing.
Samsung SDS America's IT Outsourcing services free
you from having to run your day-to-day IT operations
yourself. This enables you to have the freedom to reallocate
the time and resources that were previously spent on
IT operations back to your company's core mission.
Samsung SDS America offers the end-to-end solutions
to your needs. Though many outsourcers have brought
their service to the table, few will have the technology,
key professionals and solid guarantees borne through
experience that can give reliable, secure, cost-effective,
and high-level customized service.
At Samsung SDS America, we have, and always will, be
there to give you exceptional services.
Business
Area
What
is IT outsourcing
Transfer of IT Service from one company
to the industry specialized IT company Operations
at data processing facilities Software
application & website maintenance Business
recovery and disaster recovery PC
management and help desk operation Telecommunication
and network operation
Why IT outsourcing
Cutting Cost and Global competition Reduction of in-house operation costs Access
to world class capabilities Free
up internal resources Focus
on core business Accelerate
Re-engineering Make
capital funds available
What services offered
IT Outsourcing is the transfer of IT operation
from one company to another. Samsung SDS America provide
single source turn-key IT services such as: Application
and System Management Service e-Business
Hosting and Management service Groupware
Implementation and Management service Software
development, maintenance and remote support Licenses
for proprietary Samsung SDS technology Facility
Management Engineer
Dispatch IT
Planning Services ASP
Why Samsung SDS America
Fifteen
years of IT outsourcing practice include
- ERP, CRM, SCM, Web Hosting,
- SAP R/3, Sybel, Oracle, i2, BroadVision, Bizentro(ERP
II), Innovator
- Desktop Management and Global Network Management Worldwide
SAP R/3 Operation Outsourcing for Samsung Affiliate ISO9001
Certified Quality Management for Outsourcing service 24
X 7 Helpdesk operation as well as web-based Helpdesk capabilities
6 Data Centers and 2 R&D Centers
- London(England), Beijing(China), Tokyo(Japan), Singarpore,
Newjersey(US), Tijuana(Mexico) Proven
Methodology - Innovator, UniPack
Case Studies
Electronics
Manufacturing
Chemicals
Finance Other
: News Paper, Hospital