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Gartner Dataquest surveyed 480 IT directors/managers, CIO's and other business unit executives or managers familiar with their organization's outsourcing strategy. Strong endorsement of outsourcing is indicated.

Cutting cost used to be the primary reason for outsourcing. Today, the internet and global competition have create a host of other reasons to outsourcing.

Samsung SDS America's IT Outsourcing services free you from having to run your day-to-day IT operations yourself. This enables you to have the freedom to reallocate the time and resources that were previously spent on IT operations back to your company's core mission.
Samsung SDS America offers the end-to-end solutions to your needs. Though many outsourcers have brought their service to the table, few will have the technology, key professionals and solid guarantees borne through experience that can give reliable, secure, cost-effective, and high-level customized service.
At Samsung SDS America, we have, and always will, be there to give you exceptional services.

 

Business Area
What is IT outsourcing
Transfer of IT Service from one company to the industry specialized IT company
Operations at data processing facilities
Software application & website maintenance
Business recovery and disaster recovery
PC management and help desk operation
Telecommunication and network operation

Why IT outsourcing
Cutting Cost and Global competition
Reduction of in-house operation costs
Access to world class capabilities
Free up internal resources
Focus on core business
Accelerate Re-engineering
Make capital funds available


What services offered
IT Outsourcing is the transfer of IT operation from one company to another. Samsung SDS America provide single source turn-key IT services such as:
Application and System Management Service
e-Business Hosting and Management service
Groupware Implementation and Management service
Software development, maintenance and remote support
Licenses for proprietary Samsung SDS technology
Facility Management
Engineer Dispatch
IT Planning Services
ASP

Why Samsung SDS America
Fifteen years of IT outsourcing practice include
   - ERP, CRM, SCM, Web Hosting,
   - SAP R/3, Sybel, Oracle, i2, BroadVision, Bizentro(ERP II), Innovator
   - Desktop Management and Global Network Management
Worldwide SAP R/3 Operation Outsourcing for Samsung Affiliate
ISO9001 Certified Quality Management for Outsourcing service
24 X 7 Helpdesk operation as well as web-based Helpdesk capabilities
6 Data Centers and 2 R&D Centers
   - London(England), Beijing(China), Tokyo(Japan), Singarpore, Newjersey(US), Tijuana(Mexico)
Proven Methodology - Innovator, UniPack

Case Studies
Electronics
Manufacturing
Chemicals
Finance
Other : News Paper, Hospital
 

 

Contact:
ks5525.lee@samsung.com
Tel : 201-229 -4140
Fax : 201-229-4117