What is Facility Management Services
Samsung SDS America provides on-site and off-site professionals to operate and manage our customer's facilities. These tasks include computer room operation, network management, and call center/help desk operation or desktop maintenance.


Why outsource Facility Management
Substantial reduction of in-house operation costs
Free up internal resources to focus on core business
Scalable to grow with your business
A predictable expense which helps to simplify budgeting


Samsung SDS America Services
Computer Room management and operation
Network Management and operation
   - Local Area Network, Wide Area Network
   - Network Server (Unix, NT, Window2000, Linux, Novell)
   - Internet access, Security Monitoring
Desktop PC maintenance
Voice System/PBX/CTS Management and operation
Call Center/Help Desk Management and operation


Why Samsung SDS America
We are specialized in a wide range of IT services
Samsung SDS America has a 24 X 7 call center and helpdesk operation Facility
We offer desktop PC support using our "support.com" maintenance tool
Multiple Data Centers to support business continuity
Contact information should include the full name of the contact person


Contact
ks5525.lee@samsung.com
Tel : 201-229-4140
Fax : 201-229-4117